Privacy Policy
Your privacy matters to us. Learn how we protect and use your information.
Last updated: 10 November 2025
Our Commitment
At BantuSphere, we're committed to protecting your privacy and being transparent about how we handle your personal information. This policy explains what data we collect, why we collect it, and how we use it.
Information We Collect
Information you provide
- Account details (name, email, profile information)
- Content you create (posts, messages, listings)
- Payment and transaction information
- Communications with us
Information we collect automatically
- Device and technical information
- Usage data and analytics
- Location data (when you allow it)
- Cookies and similar technologies
How We Use Your Information
To Provide Services
Operating features like Find a Kombi, Find a Property, Digital Gogo, and managing your account.
To Personalize
Showing you relevant content, recommendations, and improving your experience.
To Communicate
Sending service updates, responding to your requests, and (with consent) marketing.
To Improve & Secure
Monitoring performance, preventing fraud, and making BantuSphere better.
Data Sharing
We do not sell your personal data. We may share it with:
- Service providers who help us operate BantuSphere
- Business partners when necessary for services you request
- Authorities when required by law
- Other users as part of normal platform operation
Your Rights
You have rights over your personal data, including:
Digital Gogo & AI Features
When you use our AI features like Digital Gogo, we process your prompts and responses to provide and improve the service. Please avoid sharing sensitive personal information in these conversations.
Security
We use industry-standard measures to protect your data, including encryption, access controls, and regular security monitoring. However, no system is 100% secure, so we encourage you to use strong passwords and enable device security features.
Contact Us
If you have questions about this policy or your data, contact us at:
Email: admin@bantusphere.com
Subject line: "Privacy enquiry - BantuSphere"
We may update this policy to reflect changes in our services or legal requirements. We'll notify you of significant changes and the updated date will be shown above.